Head of Sales

About Us

Lyrebird Health is transforming the quality and accessibility of healthcare by automating clinicians' most time-consuming tasks. Placed in General Practice, Allied Health, and Specialist clinics, Lyrebird is saving clinicians on average two hours per day and enabling a level of care that was previously impossible. We're on a mission to build technology that healthcare professionals can trust, and we need a visionary sales leader to help us drive growth and deliver on that promise.

About The Job

We're seeking a strategic and highly operational Head of Sales to build, lead, and scale our sales organization across our SMB and Enterprise segments. This pivotal leadership role will be responsible for developing and executing comprehensive sales strategies that drive sustainable growth through both product-led and sales-led motions.

As the sales leader at Lyrebird Health, you'll create a vision for a high-performing sales function that builds trust with healthcare professionals, accelerates revenue growth, and establishes market leadership. You'll be responsible for developing strategies and executing with operational excellence to ensure consistent delivery against revenue targets while building a high-performance team.

What You'll Do

Strategic Leadership

• Develop and execute comprehensive sales strategies that align with our company mission and growth objectives

• Design and implement effective go-to-market strategies across individual, SMB, and Enterprise customer segments

• Create and maintain a customer-centric sales culture throughout the organization

• Build, develop, and coach a high-performance sales team across all segments

• Partner closely with Customer Experience, Marketing, Product, and Engineering teams

Sales Team & Process Development

• Recruit, train, and lead a team of sales professionals across SMB and Enterprise segments

• Develop and implement repeatable sales processes and playbooks that drive predictable revenue

• Create segment-specific sales motions that address the unique needs of individual, SMB, and enterprise customers

• Design and implement commission plans and incentive structures that drive the right behaviors

Sales Operations Excellence

• Own and track key sales metrics/KPIs (pipeline coverage, conversion rates, sales cycle length, win rates, etc.)

• Set and allocate quotas across the sales organization

• Deliver accurate forecasting and reporting on sales performance

• Implement systems and processes to manage the sales pipeline effectively

• Collaborate with Revenue Operations on forecasting, reporting, and process optimization to drive continuous improvement in sales productivity and efficiency

Business Development & Partnerships

• Develop and grow strategic partnerships and alliances to accelerate market penetration

• Build and maintain strong relationships with key customers and prospects

• Identify and pursue new business opportunities in the healthcare sector

• Represent Lyrebird Health at industry events and with key stakeholders

What We're Looking For

Experience & Expertise

• 5+ years of experience in sales and sales leadership roles

• Proven track record building and scaling sales functions in high-growth subscription SaaS start-ups

• Experience with both product-led and sales-led growth strategies

• Success selling to individual, SMB, and enterprise customer segments

• Experience building a sales function from 0 to 1

• Healthcare industry experience and proficiency with HubSpot is a plus

Skills & Attributes

• Strategic Vision: Ability to create and communicate a compelling sales strategy aligned with business objectives

• Operational Excellence: Strong attention to detail and focus on execution and results

• Team Building: Skilled at hiring, developing, and retaining top sales talent

• Human-First Approach: Highly relational with the ability to develop and grow relationships at all levels

• Data-Driven: Strong analytical skills and ability to translate data into actionable insights

• Process Excellence: Methodical approach to building scalable, repeatable sales processes

• Problem-Solving: Creative thinker who can develop innovative solutions to complex challenges

• Communication: Exceptional written and verbal communication skills

Why Join Us

Mission Driven

Be part of a highly mission-driven team. Your work has a direct impact in shaping the future of healthcare delivery and delivering better clinician/patient outcomes at scale.

High-Impact Role

You'll own key growth initiatives, enabling our many users across Australia and the world to be more successful in delivering care to their patients. You'll contribute to shaping the company's trajectory and help establish the foundation for sustainable growth.

Autonomy & Trust

We believe in empowering individuals to explore bold ideas and implement meaningful improvements.

This position is based in Melbourne, Australia.